Frequently Asked Questions
Everything you need to know about Granitestone cookware and service.
What makes Granitestone cookware unique?
Granitestone cookware features a triple-layer non-stick coating reinforced with diamond-like minerals. This provides maximum durability, effortless food release, and a healthy cooking surface that requires little to no oil.
Is Granitestone cookware PFOA-free?
Yes, all Granitestone products are 100% PFOA, PFOS, lead, and cadmium-free, ensuring a non-toxic and eco-friendly cooking experience for your family.
How long does shipping typically take?
Orders are generally processed within 1-2 business days. Standard shipping within the continental United States typically takes 3-7 business days, depending on your location.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery for a full refund or exchange.
Can I use metal utensils on my Granitestone pans?
Our ultra-durable mineral coating is designed to be scratch-resistant and is safe for use with metal utensils, though we recommend nylon or wooden tools to further extend the life of your cookware.
Are the pans oven and dishwasher safe?
Yes, Granitestone cookware is oven safe up to 500°F and is fully dishwasher safe, making cleanup as simple as the cooking process itself.